Our Story

First, let’s get acquainted…

Gilchrist & Soames stands as one of the most renowned and respected bath and body brands in the world. With a name that has echoed throughout the finest hotels, spas, resorts, and private residences worldwide for over thirty years, it is our passion for luxury and service that sets us apart.

What gives us such sweeping global reach is the supreme value that we place on creating the finest amenities available, our commitment to concierge-level service, and our dedication to environmental stewardship and clean, skin-friendly formulations.

Founded in London, England, our heritage is steeped in the rich and established customs of fine English toiletries. We’ve never forgotten that the craft we pursue is a traditional one, and we are proud to offer classic and time-honoured formulations carefully blended with updated technologies and innovative processes, thereby setting the highest standards for the toiletries market worldwide.

Along with our commitment to producing the finest amenities available, our exacting customer service standards make us a dedicated partner who shares your passion for enhancing the guest experience. From the moment a property entrusts us with their business, we work diligently to provide a consistently outstanding level of customer service, fully committed to a partnership devoted to exceeding the expectations of the modern traveller.

We are also fully committed to the principle of ‘responsible luxury’, helping hoteliers to reduce their environmental footprint while maintaining the highest possible standards for their guests. For Gilchrist & Soames, ‘responsible luxury’ means developing environmentally-friendly formulations, using recyclable packaging, employing ‘green’ manufacturing processes, and partnering with companies that share our commitment to the environment.

Our formulations aren’t only gentle on the environment, but also gentle to the skin. We place a major emphasis on ingredient education and are proud to adhere to a strict formulation criteria. Our products contain no parabens, phthalates, petrol-derived ingredients, mineral oil, urea, DEA, TEA, DMDM hydantoin, or propylene glycol. They do feature food-grade, naturally derived USP glycerin, and natural conditioning agents from honey and the Brassica plant instead of petrochemicals.

From the moment your guests walk into their rooms to the subtle fragrance that stays with them on the journey home, Gilchrist & Soames toiletries relax, refresh, and redefine the subtle pleasure of true quality.

Gilchrist & Soames is a leading provider of cosmetic-grade toiletry collections for world-class hotels, exclusive resorts and distinguished spa, inns and bed & breakfasts. Specialising in servicing the luxury market, our products can be found in over 6,000 properties in over 90 countries.